SaaS Agreement Attorney in Chicago
SaaS (Software as a Service) agreements govern the relationship between software providers and their customers, defining access rights, service levels, data handling, and liability allocation. At Liberum Law, our SaaS attorneys in Chicago draft and negotiate SaaS agreements for both providers and enterprise customers.
Our SaaS agreement practice covers master subscription agreements and order forms, service level agreements (SLAs) with uptime commitments and remedy frameworks, data processing and data security provisions, acceptable use policies, API terms of use, customer data ownership and portability provisions, limitation of liability and indemnification, auto-renewal and termination provisions, enterprise negotiation support for high-value SaaS procurement, and SaaS reseller and partner agreements.
For SaaS providers, we draft agreements that protect your intellectual property, limit liability exposure, and create scalable commercial terms. For SaaS customers, we negotiate favorable terms around data security, service levels, and exit provisions.
Contact our SaaS attorneys at Liberum Law for a free consultation.
Frequently Asked Questions
What is a SaaS agreement?
A subscription contract granting a customer the right to access software services hosted by the provider. Differs from on-prem software licenses: no installed software, no transfer of code, payment usually recurring, provider hosts and maintains. Standard SaaS agreement terms: scope of access, fees, SLA, data ownership, security, termination.
What's the difference between MSA and SOW?
Master Service Agreement (MSA): umbrella agreement with general terms (payment, IP, liability, term). Statement of Work (SOW): describes specific projects, deliverables, timeline, pricing. The MSA + SOW structure lets parties do multiple projects without renegotiating master terms each time.
What clauses are most negotiated in SaaS contracts?
SLA and credits, data ownership and portability, security and breach notification, indemnification (IP, data breach), limitation of liability, force majeure, termination, fee escalation, custom integrations, and data processing terms (especially for GDPR/CCPA).
Do you draft SaaS agreements for both vendors and customers?
Yes — we represent SaaS providers drafting their templates and customers negotiating vendor contracts. Different perspectives, often opposite negotiating priorities. We pick the right approach for whichever side we represent.
How much does a SaaS agreement cost?
Every project has its own specifics. Our experienced attorney will evaluate your needs and provide a detailed quote. Contact us today for a detailed case evaluation.
